Cancellation Policy & Refund

We strive to ensure that you are completely satisfied with your purchase. Please review our refund and cancellation policy below:

  1. Order Cancellation: You can cancel your order within 24 hours of placing it. If the order has already been processed and shipped, cancellation will not be possible.

  2. Returns: We accept returns within 7 days of delivery. The product must be unused, in its original packaging, and in resalable condition.

  3. Refunds: Refunds will be issued after we receive and inspect the returned product. Refunds are processed to the original payment method. Shipping charges are non-refundable.

  4. Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or refund, depending on availability.

  5. Non-Returnable Items: Certain products, such as opened cleaning solutions, are non-returnable for hygiene and safety reasons.

  6. Return Shipping: The customer is responsible for return shipping costs unless the product is defective or incorrect.